48-Hour service guarantee
At Bicycle Cove we love our bikes, and we understand how much you miss yours when you have to leave it with us for service. That's why we are committed to returning your beloved steed within 48 hours or less. We are so committed that if your bike is not ready when promised, we are going to award you a $20 Bicycle Cove gift card good towards your next purchase.
- Repairs requiring special order items not regularly stocked.
- Repairs that require phone approval prior to completion where the customer can not be reached in a timely manner.
- Repairs scheduled during major sales or promotions
- Since we are closed Sunday, bikes dropped off Friday will be ready Monday evening, and bikes dropped off Saturday will be ready Tuesday evening.